Return Polilcy

  1. All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued.
  2. If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled.
  3. All returns will not have a restocking fee for 7 days if the returned merchandise is returned in unopened condition with the manufacturers' seal.
  4. All return and damages MUST include the following information: Sales Order Number, Boutique Name, Style Number, Color, Quantity, and Sizes along with pictures of the damaged items.
  5. 20% restocking charge will be applied to every return that is non-damaged on ALL RETURNED GOODS FOR CREDIT after 7 days.
  6. If merchandize was incorrectly sent and is requested to be exchanged, a return label will be provided and emailed to the customer.
    Products must be sent in its original packaging, failure to do so will result in credit or refund being denied.
  8. Claims for any damage must be made within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included.
  9. Price on invoice does not include shipping and handling fees.
  10. Shipping and handling are non refundable. (Including but not limited to all refused and unaccepted packages.)
  11. All returns will be issued store credit. Credit cards refunds CANNOT be issued.