Terms & Conditions


Notice to All Customers:


  • By signing/submitting this Purchase order, you are agreeing to pay for and receive all of the merchandise on your order.
  • Any duplicate styles/orders will be processed as is, unless notified.
  • Each shipment may have two credit card transactions.
  • Please verify all information is current and up to date. If any information changes, it is the customers responsibility to contact sales@shopfirstlove.com with the updates.
  • When your order is on hold for a pending payment or approval, the items are not guaranteed to be available by the time you send your approval to authorize and start the process of the order.
  • All cancellations/changes to your Purchase Order are to be submitted via email as soon as possible to sales@shopfirstlove.com
    • If you do not receive a confirmation for the changes you submitted within 2 business days, it is your responsibility to contact us and confirm we have received your request.
  • Start Ship Dates are subject to change without notice.
  • If no payment information is provided at the show please call our main office and provide your payment as soon as possible.
  • In the case payment information is missing or credit card declines on two separate orders, AND we are unable to get in contact with the customer on both instances, we will have to cancel the remaining pending styles.
    • We will make two attempts to contact you when merchandise becomes available: via email and phone call, if no payment/approval has been received within 3 business days your order will be voided for you.
  • After notification for payment or approval we cannot hold merchandise for longer than 3 business days.
  • All orders are processed and shipped through UPS with standard shipping as soon as the merchandise arrives. (NO USPS)